Contact

We are here when you need us

Real people, real responses.

Email us

For all enquiries, bookings, host support, and feedback.

support@soulstay.co

WhatsApp

Reach us directly on WhatsApp for quick support.

Open WhatsApp

Our base

Port Harcourt, Rivers State, Nigeria.

Standard response time

Monday–Friday, 8am–9pm WAT. We reply within 4 hours during working hours.

Urgent safety matters

For safety-critical issues, we respond around the clock. Please mark your message as urgent.

How we can help

Common reasons people reach out

Booking issues & payment queries
Host onboarding & listing support
Press enquiries & media requests
Partnership & business development
General feedback & suggestions
Urgent guest or host safety concerns

Looking for quick answers?

Our Support page covers the most common questions about bookings, listings, payments, and policies.

Visit Support