Question 1

What is SoulStay?

Accepted Answer

SoulStay is a Nigeria-first home-sharing platform where guests book shortlets, serviced apartments, and travel stays — and hosts list their spaces. It is not a travel agency or tour operator.

Question 2

Where can I book a shortlet on SoulStay?

Accepted Answer

Browse shortlets and serviced apartments across Nigerian cities on soulstay.co/properties — including Port Harcourt, Abuja, Lagos and growing inventory nationwide.

Question 3

Does SoulStay show the full house address before booking?

Accepted Answer

No. Public listings show neighbourhood or public-area level only. The exact street address is shared after the guest pays and the booking is confirmed.

Question 4

How do I pay for a shortlet on SoulStay?

Accepted Answer

You pay securely through SoulStay checkout with Paystack (cards and local payment methods in Nigeria). Guest support goes through SoulStay — host phone numbers are not published on public listing pages.

Question 5

What is a shortlet in Nigeria?

Accepted Answer

A shortlet is a furnished apartment or home rented for short travel stays (nights to weeks) — also called a short-let, service apartment, or overnight apartment. SoulStay lists these stays for travellers and hosts across Nigeria.

Elle Apartment

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